If you are our customer, subscriber of news or visitor of our website, you are providing your personal data to us. We are responsible for its protection and security. Please, get acquainted with the personal data protection, principles and rights, which you have in connection with the GDPR (General Data Protection Regulation).

Who is the controller?

We are the company TWIN PRODUCTION s.r.o.., ID No.: 26962039, with the registered office at Lomená 98/6, 696 18 Lužice, Czech Republic, registered at the District Court in Brno under the file C 48495. We are running the website We are processing your personal data as the controller, i.e. we are determining how such personal data will be processed and for which purpose, for how long and we are selecting possible other processors who will be helping us with the processing.

Contact details

If you want to contact us during the processing, you can contact us using the phone number +420 603 491 003 or e-mail:

 Extent of personal data and purposes of the processing

We are processing personal data which you have provided to use voluntarily and because of the following reasons (to fulfil such purposes):

• providing of services, performance of a contract

your personal data in the extent: e-mail, name or company name, which we essentially need to fulfil a contract (e.g. sending of accesses to the application, sending of online courses etc., delivery of goods).

• accounting

If you are our customer, we essentially need your personal data (billing information) to meet the statutory duty to issue and record tax documents.

• marketing – sending of newsletters

Your personal data (e-mail and name), gender, on what you are clicking in an e-mail and when you are most likely to open them, we are using it for the purpose of direct marketing – sending of business notifications. If you are our customer, we are doing this because of a legitimate reason, because we can reasonably expect that you are interested in our news for the period of 5 years since your last order.

If you are not our customer, we are sending you newsletters only according to your consent for the period of 5 years since its granting. In both cases, you may withdraw this consent using the withdrawal link in each sent email.

• advanced marketing based on your consent

We can send you also inspiring offers of third parties or use your email address, for example, for the remarketing and targeting of Facebook advertisements, but solely based on your consent and for the period of 5 years since its granting. Of course, such consent can be withdrawn using our contact details.

We are keeping your personal data for the period of limitation, unless the law defines longer period for its keeping or unless we have stated otherwise in particular cases.


During browsing of our/my websites we are recoding even your IP address, for how long you are staying on the given website and from which website you are coming. We are perceiving the use of cookies to measure the traffic of website and adaptation of displaying of websites as our legitimate controller’s interest, because we believe that we can offer you better services thanks to this. Cookies for the targeting of advertisements will be processed only based on your consent. Our websites can be browsed even in the mode which does not allow the collecting of personal data. You can ban the use of cookies on your computer.

Security and protection of personal data

We are protecting your personal data to the maximum extent possible using modern technologies which correspond to the state of the art. We are protecting it as if it was our own data. We have accepted and we are maintaining all possible (currently known) technical and organizational safeguards which prevent misuse, damage or destruction of your personal data.

Transfer of personal data to third persons

Only our employees and co-workers have access to your personal data. To ensure the particular processing operations, which we cannot secure by own our force, we are using services and applications of processors who can protect the data even better than we do and who are specialized on such processing. Those are providers of the following platforms: 

SmartSelling a.s. (SmartEmailing, MioWeb, FAPI, Proaffil)



The accounting company Daně-mzdy Přerov, s.r.o..

It is possible that we will decide to use other applications or processors to facilitate and improve the processing in the future. However, we promise you that in such case, I will be putting at least the same standards on security and quality of processing as on myself.

Transfer of data outside the European Union

Every processing of personal data will be performed in the EU. We are processing data solely in the European Union or in countries which ensure the corresponding level of protection according to the relevant decision of the European Commission.

Your rights in connection with the personal data protection

You have several rights connected with the personal data protection. If you want to exercise any of such rights, please, contact us using the email:

You have the right for information which is already performed by this information sheet with the privacy policy.

Thanks to your right of access you can request us at any time and I will prove you which personal data we are processing and why within 30 days.

If there is any change on your side or if you think that your personal data is not up to date or incomplete, you have the right for amendment and modification of personal data. The right to restriction of processing can be used, if you think that we are processing your inaccurate data, if you think that we are performing any illegal processing, but you do not want to delete all data or if you have objected to the processing. You can restrict the extent of personal data or purposes of the processing. (E.g. you are restricting the purpose of processing for business notifications by your cancellation of newsletters).

Right to data portability

If you would like to take your personal data and transfer it to someone else, we will be proceeding as if you would have exercised your right of access – only with the difference that we will deliver you information in the machine-readable form. We need at least 30 days here.

 Right to erasure (to be forgotten)

Your next right is the right to erasure (to be forgotten). We do not want to forget you, but if you want to, you have the right for it.

In such case, we will delete all your personal data from our system and even from systems of all partial processors and backups.

We need 30 days to realize the right to erasure.

We will inform you about its completion to you email.

Complaint at the Office for Personal Data Protection

If you feel that we are not processing your data in compliance with the act, you have the right to raise your complaint at the Office for Personal Data Processing at any time. We will be glad, if you will inform us about such suspicion at first, so we could do something about it and correct any possible breach.

Cancellation of sending of newsletters and business notifications

We are sending you emails with inspiration, articles or products and services if you are our customer based on our legitimate interest. If you are not a customer yet, I am sending you such emails only based on your consent. In both cases, you may withdraw this consent using the withdrawal link in each sent email.


Let us assure you that our employees and co-workers who will be processing your personal data are obliged to maintain confidentiality about personal data and security measures of which publishing could threaten the security of your personal data. This confidentiality continues even after any termination of contractual obligations with us. Your personal data will not be transferred to any third country without your consent.

This privacy policy shall be valid since 25th May 2018.

Don't miss any news!

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Mit dem Absenden erkläre ich mich mit der Verarbeitung der personenbezogenen Daten einverstanden.More information.
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